Privacy Policy

Last updated: 2025

Overview

MemPad ("we", "our", "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your information when you use our service.

Information We Collect

Account Information

When you sign up for MemPad, we collect:

  • Email address
  • Name

Memory Content

When you use MemPad, we store the memory content you choose to save. This may include:

  • Personal preferences
  • Project notes
  • Context you want your AI to remember

Usage Data

We collect basic usage data including:

  • Number of read/write operations
  • Storage used
  • Timestamps of access

Access Request Information

When you request early access, we collect:

  • Name and email
  • Your intended use case
  • Which AI assistant you use

How We Use Your Information

We use your information to:

  • Provide and maintain the MemPad service
  • Process access requests
  • Send you login credentials and service updates
  • Respond to support requests
  • Monitor for abuse and enforce rate limits

We do not:

  • Sell your data to third parties
  • Use your memory content to train AI models
  • Share your data with advertisers

Data Storage and Security

We use industry-standard security practices to protect your data:

  • Encryption at rest: Your stored data is encrypted
  • Encryption in transit: All connections use HTTPS
  • Secure credentials: Passwords and access tokens are securely hashed before storage

Data Retention

We retain your data as follows:

  • Account data: Retained while your account is active
  • Memory content: Retained until you delete it or close your account
  • Access requests: Deleted after account creation or rejection

You can export your data as Markdown at any time. You can delete your account and all associated data by contacting support.

Your Rights

You have the right to:

  • Access: Request a copy of your data
  • Export: Download your memory as Markdown
  • Delete: Request deletion of your account and data
  • Correct: Update your account information

To exercise these rights, contact us.

Third-Party Services

We use third-party services for infrastructure, hosting, and email delivery. These services have their own privacy policies and data practices.

Cookies

We use minimal cookies for authentication and bot protection. We do not use tracking cookies or advertising cookies.

Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of significant changes by email or by posting a notice on our website.

Contact Us

If you have questions about this Privacy Policy, contact us.